Customer
Experience.

“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.”


Customer experience services | Alkye

1.0/

Marketing Automations.

We tailor client software platforms to effectively take our clients to market on multiple channels & develop automated, yet personalised communications.

2.0/

Robotics.

Robotics are key to CX strategy. We utilise robotics to efficiently innovate & improve our client’s customer end-to-end experience. We also help build Macros & extensions to help users with day- to-day efficiencies*.

3.0/

Omnichannel Experiences.

We build an integrated multi-channel approach for our clients for marketing, selling & serving their customers, no matter what stage of the customer journey that customer is currently at. We help our client’s to ensure their customer messaging remains consistent across all digital platforms. From SMS to Email to Web to ads to Phone conversations, every interaction & every touch point.

4.0/

Demand & Competitor Pricing.

We build the right pricing method for our clients. We analyse the market to determine the levels of demand vs the levels of competition to build the right pricing structure.

5.0/

Offer Creation & Pricing Test.

We work with out clients to create the right offer as part of their marketing strategy that brings value to their customers, & matches the offer with the customer journey.

6.0/

Marketing.

We are a full service digital agency HQ in Sydney. Our talented team combines creative vision, analytical skills and technology to provide personalised digital solutions to businesses to optimize digital presence and drive growth.

Responsive websites
Tools, Calculators & Surveys
Mobile & Connected App Development
Personalization / Dynamic Content
CRM and Marketing Automation
Website, App & Data Security